Terms & Conditions
Date: July 21, 2026
Return & Cancellation Policy
Non-Returnable Items
- Firearms and ammunition (all sales final)
- Gift cards and eGift cards
- Suppressors (cannot be canceled or refunded)
RETURNS (OPTICS & ACCESSORIES)
Optics and accessories may be returned within 30 days if:
- Items are in resalable condition and in original packaging
- The original receipt is provided or order confirmation is provided
A 25% restocking fee applies to all returns. Refunds will be issued to the original payment method. Heartland Munitions Co. has final discretion on all returns.
CANCELLATIONS & UNCLAIMED ORDERS
- Orders canceled, or not picked up within 30 days of being ready, incur a 25% restocking fee.
- Items found to be damaged are exempt from the restocking fee if the damage is verified with us before the item leaves our possession.
- Items are in resalable condition and in original packaging
- The original receipt is provided or order confirmation is provided
EXCHANGES
Firearm Sales Requirements
Legal Compliance
All firearms, magazines, receivers, and restricted items are sold in compliance with federal, state, and local laws. You are responsible for knowing and complying with all applicable laws in your jurisdiction.
Age Requirements
- 18 years or older: Rifles, shotguns, and long gun ammunition
- 21 years or older: Handguns, ATF-defined “Other” firearms, and handgun ammunition
Buyer Certification
By purchasing a firearm, you certify that you:
- Are not prohibited by law from receiving firearms or ammunition
- Are the actual buyer (not purchasing on behalf of another person)
- Are not under indictment for any felony or crime punishable by more than one year imprisonment
- Have not been convicted of a felony or crime punishable by more than one year imprisonment
- Are not a fugitive from justice
- Are not an unlawful user of or addicted to controlled substances
- Have not been adjudicated mentally defective or committed to a mental institution
- Were not dishonorably discharged from the armed forces
- Are not subject to a restraining order for harassment, stalking, or threatening an intimate partner or child
- Have not been convicted of misdemeanor domestic violence
- Are a U.S. citizen or lawful permanent resident
- Have not renounced U.S. citizenship
- Are lawfully present in the United States
Safety Commitment
By purchasing a firearm, you agree to follow these safety rules:
- Always keep the firearm pointed in a safe direction
- Keep your finger off the trigger until ready to shoot
- Keep the firearm unloaded until ready to use
- Know your target and what is beyond it
Permanent Resident Purchases
Firearm transfers to lawful permanent residents require additional compliance review, which may take up to 7 business days from receipt of the final background check response. This process cannot be expedited.
AMMUNITIONS SALES
- 18 years or older: Rifle and shotgun ammunition
- 21 years or older: Handgun ammunition
Always use the correct ammunition for your firearm. Check local laws for additional restrictions.
local pickup
Firearms must ship to, or be transferred through, a licensed FFL (and, where applicable, SOT) dealer. Other items may ship directly to you where permitted by law.
Account & order termination
Website & Pricing diclaimers
- All items, prices, and availability are subject to change without notice.
- Sale offers are valid while supplies last and cannot be combined with other discounts or promotions.
- Promo codes cannot be stacked.
- Local taxes may apply.
- Limited quantities available; inventory varies.
Price and description Errors
We do not guarantee error-free pricing or descriptions. We reserve the right to:
- Refuse or cancel orders with pricing or description errors.
- Contact you before processing an order that contains an error.
- Request return of mistakenly shipped item for full a refund.
Heartland Munitions Co. is the final arbiter of all catalog discrepancies.
Data Privacy & Security
Information Collection
We collect billing, shipping, and contact information to process and deliver your order. Your information:
- Is retained for accounting and compliance purposes only
- Will not be shared with third parties unrelated to your transaction
- Is protected via SSL-encrypted connections
Payment Security
Credit card information is:
- Transmitted directly to our payment provider via secure 128-bit SSL encryption
- Never stored on our servers
- Processed exclusively by our payment provider
limitation of liability
governing law
Customer Service
For questions about orders, checkout issues, or order status, contact us through the Contact Us page.
By using our services or making a purchase, you agree to these Terms & Conditions.
